Privacy Policy

Last updated: 23 July 2026

The Hunny Pot Day Nursery (Huddersfield) Limited, trading as Hunny Pot Nursery, respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use, store and share personal information when you visit our website, contact us, book a visit, make a childcare enquiry or apply to work with us.

1. Who we are

The organisation responsible for your personal information is:

The Hunny Pot Day Nursery (Huddersfield) Limited
Trading as Hunny Pot Nursery
Company number: 05193965

Nursery address:
58 Rawthorpe Lane
Huddersfield
HD5 9NU

Registered office:
2nd Floor, Butler House
177–178 Tottenham Court Road
London
W1T 7AF

Email: management@hunnypotnursery.co.uk
Telephone: 01484 515 528

For questions about this policy or how we use your personal information, contact us using the details above.

2. What this policy covers

This policy applies to personal information collected through:

• our website;
• online contact and enquiry forms;
• tour and appointment bookings;
• email and telephone enquiries;
• recruitment forms and job applications;
• cookies, analytics and website security systems; and
• communications arising from your use of the website.

Families whose children register with or attend the nursery may receive additional privacy information covering childcare records, health information, safeguarding, funding, attendance and statutory record-keeping.

Employees and applicants may also receive additional workforce privacy information where appropriate.

3. Personal information we collect

The information we collect depends on how you use the website.

Contact and enquiry information

This may include:

• your name;
• email address;
• telephone number;
• home address, where relevant;
• your preferred method of contact;
• the content of your message; and
• records of our communications with you.

Childcare enquiry information

Where you enquire about a place, funding or a nursery visit, we may collect:

• your child’s name;
• your child’s age or date of birth;
• the expected start date;
• requested sessions or days;
• funding requirements;
• the room or age group relevant to your enquiry; and
• any information you choose to include in your message.

Please avoid entering detailed medical, safeguarding or other highly sensitive information into a general website enquiry form. We will request this securely if it becomes necessary.

Booking information

When you book a nursery tour or appointment, we may collect:

• your name and contact details;
• your selected appointment date and time;
• information you provide about your enquiry;
• booking confirmations; and
• records of cancellation or rescheduling.

Recruitment information

When you apply to work with us, we may collect:

• your name and contact details;
• employment and education history;
• qualifications and experience;
• curriculum vitae and application information;
• availability and preferred role;
• references;
• right-to-work information; and
• information needed for safer recruitment.

DBS, criminal-record and other safeguarding checks will normally be handled separately and only where legally permitted and necessary.

Technical and website information

When you visit the website, we may collect:

• your IP address;
• browser and device type;
• operating system;
• pages viewed;
• date and time of visits;
• referring website;
• approximate location derived from an IP address;
• cookie preferences;
• security and server-log information; and
• information about errors or attempted misuse of the website.

Reviews and social-media information

If you interact with reviews, social-media links or embedded third-party content, the relevant provider may collect information under its own privacy policy.

4. How we collect your information

We collect personal information:

• directly from you when you complete a form, book a visit, telephone us or send an email;
• automatically through cookies, server logs and similar website technologies;
• from recruitment platforms, referees or agencies where relevant;
• from another parent, guardian or authorised representative acting on your behalf; and
• from publicly available sources where appropriate and lawful.

5. How and why we use personal information

We only use personal information where we have a lawful reason to do so.

Responding to enquiries

We use your information to respond to questions about childcare, availability, funding, fees, meals, nursery rooms and our services.

Lawful basis: taking steps at your request before entering into a contract and our legitimate interest in responding to enquiries and operating the nursery.

Arranging visits and appointments

We use your information to schedule, confirm, reschedule and manage nursery tours or other appointments.

Lawful basis: taking steps at your request before entering into a contract and our legitimate interest in managing appointments.

Managing applications and waiting lists

We may use enquiry information to assess availability, maintain a waiting list and contact you about a potential nursery place.

Lawful basis: taking steps before entering into a contract, fulfilling legal obligations where applicable and our legitimate interest in managing nursery capacity.

Providing childcare services

Where an enquiry proceeds to registration, we use personal information to manage the childcare relationship, fulfil contractual obligations, safeguard children and comply with legal and regulatory requirements.

Additional information about this processing may be provided during registration.

Lawful basis: contract, legal obligation, legitimate interests and, where necessary, protection of vital interests.

Recruitment

We use applicant information to assess suitability, communicate about vacancies, arrange interviews, obtain references and carry out lawful safer-recruitment checks.

Lawful basis: taking steps before entering into an employment contract, legal obligation and our legitimate interest in recruiting suitable staff.

Operating and securing the website

We use technical information to:

• keep the website available and secure;
• detect spam, fraud and malicious activity;
• diagnose errors;
• maintain backups;
• prevent unauthorised access; and
• improve website performance.

Lawful basis: our legitimate interest in operating a secure, reliable website and compliance with legal obligations.

Website analytics

Where you have given consent, we may use analytics to understand how visitors find and use the website, which pages are useful and how the site can be improved.

Lawful basis: consent.

You may withdraw consent through the website’s cookie settings.

Marketing

We will only send general promotional email marketing where we have an appropriate lawful basis, normally your consent.

You can withdraw your consent or unsubscribe at any time.

Legal and regulatory purposes

We may use personal information to:

• comply with laws and regulatory requirements;
• respond to lawful requests from authorities;
• establish, exercise or defend legal claims;
• protect children, families, staff and visitors; and
• prevent or investigate unlawful activity.

Lawful basis: legal obligation, legitimate interests and, where applicable, protection of vital interests.

6. Special-category and criminal-offence information

Special-category information can include health, disability, ethnicity, religion and other particularly sensitive information.

We do not ask for detailed special-category information through general website forms unless it is necessary. Where this information is required for childcare, safeguarding, accessibility or recruitment, we will only use it where:

• there is a valid lawful basis;
• an appropriate condition under the UK GDPR and Data Protection Act 2018 applies; and
• suitable safeguards are in place.

Criminal-offence information, including DBS information, is processed only where authorised by law and necessary for safer recruitment or safeguarding.

7. Who we share information with

We do not sell or rent personal information.

Where necessary, we may share information with:

• authorised nursery staff;
• website hosting, maintenance and IT-support providers;
• email and communications providers;
• online form and booking providers;
• analytics and website-security providers;
• professional advisers, insurers and auditors;
• recruitment providers and referees;
• local authorities, funding bodies and safeguarding partners;
• Ofsted and other regulators;
• emergency services, courts or law-enforcement bodies; and
• other organisations where disclosure is required or permitted by law.

Our website may use services provided by organisations including Hostinger, Google, WPForms, Calendly and Trustindex. These providers process information according to their own terms and privacy arrangements and, where they act on our behalf, under appropriate contractual protections.

8. International transfers

Some website and technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate safeguard is in place. This may include:

• transfer to a country covered by UK adequacy regulations;
• use of the UK International Data Transfer Agreement;
• use of the UK Addendum to approved contractual clauses; or
• another lawful transfer mechanism.

You may contact us for more information about safeguards relevant to your information.

9. How long we keep information

We keep personal information only for as long as reasonably necessary.

Our usual website-related retention periods are:

• General enquiries and tour bookings: up to 24 months after our last meaningful contact.
• Waiting-list information: while the enquiry remains active and normally for up to 12 months after it is closed or withdrawn.
• Unsuccessful recruitment applications: normally up to six months after the recruitment process ends, unless a longer period is required for a legal reason or you consent to us retaining it for future vacancies.
• Website security and server logs: normally up to 12 months, unless needed for investigation or legal purposes.
• Cookie-consent records: for as long as necessary to record and demonstrate your preferences.
• Enrolled children and family records: according to our separate nursery retention schedule and applicable statutory requirements.
• Financial, contractual or legal records: for the period required by law or necessary to establish, exercise or defend legal claims.

We may keep anonymised information that can no longer identify an individual.

10. How we protect information

We use appropriate organisational and technical measures designed to protect personal information from:

• unauthorised access;
• accidental loss;
• alteration;
• disclosure;
• misuse; and
• destruction.

Access is limited to people who need the information for legitimate work purposes. However, no website or electronic communication system can be guaranteed to be completely secure.

11. Your data-protection rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to erase information;
• ask us to restrict its use;
• object to certain uses;
• receive certain information in a portable format;
• withdraw consent at any time; and
• complain about how your information has been handled.

Some rights are subject to legal conditions and exemptions.

Your right to object

You have the right to object to processing based on our legitimate interests. You also have an absolute right to object to the use of your information for direct marketing.

To exercise a right, email management@hunnypotnursery.co.uk.

We may need to confirm your identity before responding. We normally respond within one month, although the law permits additional time for particularly complex requests.

12. Automated decision-making

We do not use information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

13. Third-party websites and embedded content

Our website may link to or display content from third-party services, including booking platforms, maps, calendars, review platforms and social-media websites.

Those organisations control their own processing and may collect information when you interact with their services. You should review their privacy information before submitting personal information to them.

14. Complaints

Please contact us first so that we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

The ICO helpline is 0303 123 1113.

15. Changes to this policy

We may update this privacy policy when our website, services, providers or legal obligations change.

The latest version will be published on this page with its updated date.